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ACR Stoves, ACR NEO 1 Multi Fuel Stove, Available in Matt Black Only

£1,460.00£1,515.00

  • DEFRA approved
  • 5Kw output
  • Optional multifuel grate
  • Easy ash removal system
  • 125mm flue collar
  • simple to use single air control
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Product Description

ACR NEO 1 Multi Fuel Stove 5kw

The NEO 1 is everything you would expect from a fully featured contemporary stove but has the benefit of DEFRA approval allowing you to burn wood in smoke controlled areas.  An optional multifuel grate enables you to burn smokeless fuel too giving you versatility when it comes to fuel type.
As with all ACR stoves it has a glazed front door which is kept clean by a powerful airwash.
The NEO 1 has the option of the striking pedestal base , convenient storage cupboard beneath which is handy for storing kindling and logs or can be wall mounted bringing a new dimension to contemporary real fire heating.

As with all NEO stoves in the range, the ashpan slides towards you to enable the lid to be fitted and then lift the ashpan out and carry outside safe in the knowledge the ashes are safely contained and won’t blow about in the wind.

Features of the ACR NEO 1

High quality steel and cast iron construction for efficient heat transfer.
DEFRA approved – you can now burn wood with your ACR in a smoke controlled zones.
5kW nominal output – suitable for a wide range of room sizes.
No additional room air requirement – no unsightly wall vents.
Multi Fuel – can be used with wood and smokeless fuel.
Large glass window for a relaxing view of the flames.
Very powerful airwash to help keep the glass panel free of deposits.
Adjustable log guard for either wood or solid fuel
Ash pan lid to prevent ash from being split/blown away
Brushed steel handle as standard
Available in matt black only
Rear flue or top flue exit
5 year warranty.

About ACR

ACR Stoves have more than twenty five years experience designing some of the worlds finest woodburning and multi fuel stoves. We offer two ranges of stoves, featuring either all cast iron construction or heavy gauge steel with cast iron doors. Each range of stoves offers its own distinct style and character. Whichever you choose all of our stoves are built for a lifetime of dependable use. All of our stoves are available in a traditional black stove paint finish and a range of colors and luxurious enamel finishes depending on the model chosen.

FuelWood and Solid Fuel
Nominal Output5Kw
Efficiency81%
Max Hearth TemperatureLess than 100°C
Weight125kg
Flue Diameter125mm (inside dia)
Flue LocationTop or Rear
ConstructionCast Iron

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www.abell.co.uk – Online Delivery Charge & Returns

Delivery Information

The cost of delivery is automatically calculated at the checkout based on the weight and size of the items you have ordered, your delivery address, and the value of the order. If your address is within our local area in Northamptonshire your order will be delivered by Bell’s in-house delivery team. For customers living outside this area we use specialist courier services, Parcelforce and PC Howard. Please ensure that the access available to your property is adequate. Do not forget to consider the following factors that may prevent us from completing a standard delivery: parking restrictions; delivery vehicle size restrictions; restricted access into property due to the size of the ground floor entrance; restricted access within the property to the intended delivery location. Such factors may require alternative delivery methods for which, in most cases, there is an additional charge. For larger, palletised items the delivery service is kerbside only, please make sure you have made adequate arrangements. The delivery person may be able to leave your product in a garage or garden if access allows. In some cases a signature will be required on receipt of goods, if this can not be obtained then this will result in a failed delivery and an additional charge will be applied for a re-delivery. If you have any concerns regarding delivery, please contact us on 01604 777504.

We can deliver to anywhere in the UK; please contact us for delivery quotes if you are outside mainland UK and Northern Ireland.

Delivery Time-scales

Most of our orders are dispatched from our Northampton warehouse but some items are delivered directly by the manufacturer; either way you will be contacted directly by a member of our team to arrange a convenient delivery date.

Many of our products are in stock at our warehouse but some need to be ordered from our suppliers; you can usually expect to receive your order in 7-10 working days but some bespoke products and out of stock items may take longer to arrive. If you have particular delivery requirements please call 01604 777504 to discuss them. As well as being able to fast-track some orders we are also able to keep orders on hold if you want to delay delivery until a more convenient time.

Please note: Your order will only be dispatched when all items included in the order are available. Delivery hours are between 9am and 5pm Monday to Friday. The carrier shall be relieved of its obligation to perform the contract to the extent that the performance is prevented by failure of the customer, fire, weather conditions, industrial dispute, labour disturbance or cause beyond the reasonable control of the carrier.

Delivery Charges

Your delivery charge is worked out based on your delivery address and the size, weight, and value of your order; to calculate this cost please add the items to your basket and enter your postcode and county. No purchase is necessary, this will simply generate an accurate delivery charge. Orders over £1000 qualify for free delivery to mainland UK addresses.

If you require express delivery or a specific delivery date, please contact us on 01604 777504 and we will advise if this is available on you order.

Click and Collect

For customers who are able to visit our showroom in Northampton we offer a free collection service. If you would prefer to collect your order please select “Collection (Northamptonshire) (Free)” at the checkout; collection and delivery options will appear after you input your billing address. Once your order has been placed we will process it and place any necessary purchase orders with our suppliers. If the items are already in stock you will be contacted to inform you that your order is ready to collect. If they are out of stock we will place an order with our supplier and notify you as soon as it comes in to our warehouse.

When collecting please bear in mind the size and weight of your order compared to that of your vehicle and ensure you will have adequate space to safely transport the product. Our transport team will be able to help you load your vehicle at Bell but you will need sufficient man-power to unload it at home. The address for collection is:

A Bell & Company Ltd
Kingsthorpe Road
Northampton
NN2 6LT

Please park in the rear car park and speak to our transport team in order to pick up your goods.

Returns

We hope that you are delighted with your purchase from Bell. However, if you would like to return any items or your purchase is unsuitable (*certain restrictions apply), we are happy to provide a refund or exchange assuming that the goods are in a perfect and saleable condition with original product packaging and instructions where appropriate. If the goods do not reach us in a perfect and saleable condition, and in their original packaging, then your right to a full refund may be affected. To receive a refund you must return the goods to us within 28 days of delivery.

In order to arrange a refund, return or exchange, please call 01604 777504 or e mail onlinesales@abell.co.uk. Goods can be returned to our store for a refund, exchange or credit (for use in-store only). You will need to show your order confirmation as proof of purchase. Goods can also be returned directly to our warehouse with your packing slip to the address below:

A Bell & Company Ltd
Kingsthorpe Road
Northampton
NN2 6LT

If returning by post, the parcel and its contents are your responsibility until they are received at our warehouse. The cost of returning the goods is at your expense. This does not affect your statutory rights. We recommend using a registered postal service and retaining the proof of postage as we may require signed proof of delivery. Bell is not responsible for returned goods being lost or damaged in transit. If you require Bell to arrange a collection then a charge will be incurred for each consignment. The charge will be deducted from the refund amount when processed. Please contact our online sales department on 01604 777504 should you require this collection service.

*Restrictions – we are unable to offer a refund or exchange on, food items, toiletries, cosmetics and bespoke items.

Damaged/Faulty Goods:

We advise you to check your purchase as soon as it is delivered and, in the unlikely event that your order arrives damaged, please email onlinesales@abell.co.uk or call 01604 777504 immediately. We will then arrange collection of the goods and organise a replacement to be sent out to you at the earliest opportunity.